![]() Push Link button – You will be asked to press this button in the hue app when making your first connection or linking the bridge to your hue account.This can also mean Philips is performing maintenance and the portal may be temporarily unavailable. Internet – 3rd light is your portal/internet light, if it is flashing it means it is not making an internet connection or it is not reaching the portal.Network – 2nd Light solid means you are connected to your network, if it is flashing it is not making a connect or is plugged into the wrong device.if this light is not on, make sure your bridge power adapter is plugged in. Power – 1st Light means your bridge is getting power.You can confirm with your router manufacturer if your router supports these settings and if they are enabled. The bridge requires your to router support Nupnp (Universal Plug and Play). ![]() This can also the be case with switches or managed switches, moving the bridge directly into the router can also resolve the issue. Most issues with bridge connectivity can be resolved by troubleshooting the network configuration.įor instance, if you have a modem/router combo going into another router, moving the bridge from the router to the modem/router combo can correct your connectivity issue. ![]() A VPN puts your device on a different network and it will not be able to find your hue bridge. An example of a VPN would be services like NordVPN, Private Internet Access, ExpressVPN, and Proton VPN. Make sure your device is not connected to a VPN (Virtual Private Network).All lights should be solid on your hue bridge, none should be flashing.Make sure your hue bridge is connected directly to your router, if it is going through a switch or multiple switches, by pass them for now.If you are unable to connect to your hue bridge, there’s a few things we need to confirm first.
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